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    Looking up to a higher standard of excellence 24/7 Our crews are available 24 hours, 7 days a week to ensure that you always have reliable water and sewer service.

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    Service with a smile Vallecitos’ helpful Customer Service staff is here to assist with addressing all of your water and sewer service needs or getting started with online billing.

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    Committed to service and environmental excellence Since 1981 Vallecitos has been one of the region’s leading recycled water producers, now recycling up to 74 percent of the wastewater generated in its service area.

  • water-conservation

    Conserving resources today for availability tomorrow As natural resources become more limited, Vallecitos has increased recycled water capacity and created the region’s first sustainable demonstration garden.

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    Quality assured to deliver a passing grade Your water is securely delivered and put through thousands of tests annually and consistently meets or exceeds all federal and state drinking water standards.

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    Certified to serve you Vallecitos field staff are certified by the State of California to make them that much more capable of providing the reliable service our customers have come to expect.

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    Less is more! Saving water can benefit two places: the environment and your pocketbook! Experience an elevation in conservation with cutting-edge conservation programs.

Community Spotlight

  • Drought Update 

    Irrigation is currently limited to 2 unassigned days per week, 8 minutes per station.

    Drought restrictions - English/Spanish

    On April 1, 2015, Governor Brown issued an Executive Order directing that the State Water Resources Control Board impose restrictions on urban water users to achieve a statewide 25% reduction in potable urban water use. On May 5, 2015, the State adopted new regulations and mandated a 24% reduction in potable water use for Vallecitos from 2013 demands.

    On May 20, 2015, Vallecitos' Board of Directors adopted emergency drought restrictions under Ordinance 195 (to supplement Ordinance 162), to limit all outdoor irrigation, excluding certified agricultural or commercial growers, to 2 unassigned days per week/8 minutes per station.

    January 2016 update: Vallecitos customers have conserved a total of 29 percent since the mandate has been in place. Per the District's drought ordinance, outdoor irrigation is normally limited to one day per week in the winter. However, due to the exceptional conservation efforts by Vallecitos customers, outdoor watering will continue to be allowed twice a week until further notice. As Governor Brown recently announced that his emergency conservation order would be extended through October if drought conditions last through January, customers should still continue to use water as efficiently as possible. Vallecitos thanks all customers for answering the call to conserve!

    Water Waste Patrols:  To help the District achieve water conservation targets, Vallecitos staff began patrolling the community looking for water waste in May. Almost all of the violations being found are for sprinkler runoff, which occurs when the water from the sprinklers over-sprays or drains onto hard surfaces, such as the sidewalk or gutter. To ensure that our customers' yards stay off our radar, we recommend:

    * Test running the sprinklers to check for problems such as broken sprinkler heads, valves or pipes, misaligned sprinkler heads, over-spray or runoff, and make the necessary corrections.

    * Checking the irrigation timer to make sure the sprinklers are not set for more than the allowable watering days and times per week and make adjustments if necessary.

    * Waiting at least 3 days between watering and if it appears the landscaping is doing well, consider waiting 4 days or longer between waterings.

    For customers that need help understanding their irrigation timer, locating problems or increasing the efficiency of their irrigation system, help is available. Vallecitos customers can schedule a FREE landscape irrigation audit.

    We appreciate all of our customers continued support for conserving our most precious resource during this challenging water supply period. 

    Press release


    Report water waste








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