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    Looking up to a higher standard of excellence 24/7 Our crews are available 24 hours, 7 days a week to ensure that you always have reliable water and sewer service.

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    Service with a smile Vallecitos’ helpful Customer Service staff is here to assist with addressing all of your water and sewer service needs or getting started with online billing.

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    Committed to service and environmental excellence Since 1981 Vallecitos has been one of the region’s leading recycled water producers, now recycling up to 74 percent of the wastewater generated in its service area.

  • water-conservation

    Conserving resources today for availability tomorrow As natural resources become more limited, Vallecitos has increased recycled water capacity and created the region’s first sustainable demonstration garden.

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    Quality assured to deliver a passing grade Your water is securely delivered and put through thousands of tests annually and consistently meets or exceeds all federal and state drinking water standards.

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    Certified to serve you Vallecitos field staff are certified by the State of California to make them that much more capable of providing the reliable service our customers have come to expect.

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    Less is more! Saving water can benefit two places: the environment and your pocketbook! Experience an elevation in conservation with cutting-edge conservation programs.

Community Spotlight

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    California Appeals Court Rules San Juan Capistrano's Tiered Water Rates Unconstitutional

    A California appeals court has ruled that San Juan Capistrano's tiered water rates are unconstitutional.  The 4th District Court of Appeal ruling on April 20, 2015, could have impacts for water providers that use a similar pricing structure to encourage conservation. The ruling on Monday upholds an Orange County judge's decision that found that charging the biggest water users higher rates violates a law voters approved in 1996 that prohibits government agencies from charging more than the costs of actual service.  San Juan Capistrano charged almost four times as much per unit of water for the highest users, to encourage conservation.

    “The water agency here did not try to calculate the cost of actually providing water at its various tier levels,” the three judges wrote in the unanimous ruling.  “It merely allocated all its costs among the price tier levels, based not on costs, but on predetermined usage budgets.”  The court ruled that the City of San Juan Capistrano did not do enough to show that its pricing structure, which was based on different classes of customers, reflected the costs of providing water service.  Vallecitos Water District is reviewing its tiered pricing structure to confirm that it meets the legal requirements.  The Vallecitos rates are based on a cost of service study and are consistent across all customer types and monthly units (HCF) per tier are established by meter size.  

    Vallecitos Water District’s General Manager, Dennis O. Lamb, noted that the District, as well as other California water agencies, will continue to monitor the court action, to see if San Juan Capistrano chooses to appeal the current ruling to a higher court.

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