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At Vallecitos, the health and safety of our community is our top priority. In order to minimize exposure and slow the spread of COVID-19, the District's lobby is now closed to the public. Customers may still interact with Vallecitos staff via phone at (760) 744-0460 or by email. Water bills can be paid in a variety of ways that do not involve visiting District offices, such as online billing or using our drop-box outside. Learn more about payment options...

  • Water service remains unaffected so customers can continue to use and drink water from their tap as usual.  Learn more...
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No wipes down the pipes

Post Date:03/25/2020 1:36 PM
As residents increase their purchases of disinfecting wipes and paper towels to sanitize their homes due to coronavirus concerns, please remember to throw these items in the trash rather than flushing them down the toilet.Vactor 3 - web
While the State Water Board encourages residents to follow the Centers for Disease Control recommendations to clean surfaces with disinfecting wipes to reduce the spread of COVID-19, it is important to discard those items in the trash, not the toilet. Flushing wipes, paper towels and similar products down toilets will clog sewers and cause backups and overflows at wastewater treatment facilities, creating an additional public health risk in the midst of the coronavirus pandemic. Even wipes labeled “flushable” will clog pipes and interfere with sewage collection and treatment throughout the state.
Wastewater treatment facilities around the state already are reporting issues with their sewer management collection systems. These facilities are asking state residents to not discard wipes in the toilet, but instead to throw them in the trash to avoid backups and overflow. A majority of urban centers, including the Vallecitos Water District, are on centralized sewage collection systems that depend on gravity and enough water flow to move along human waste and biodegrable toilet paper. The systems were not designed for individual nylon wipes and paper towels. The wipes and paper towels do not break down like toilet paper, and therefore clog systems very quickly. Wipes are among the leading causes of sewer system backups, impacting sewer system and treatment plant pumps and treatment systems. Sewer spills can flow to our lakes, creeks, and ocean where they have broad ranging impacts on public-health and the environment. 
Preventing sewer spills is important, especially during this COVID-19 emergency, for the protection of public health and the environment. Please do not flush disinfectant wipes or paper towels down the toilet.  Vallecitos would like to thank all residents for making this simple change to protect our sewer system and the environment.