At Vallecitos, the health and safety of our community is our top priority. In order to minimize exposure and slow the spread of COVID-19, the District's lobby is closed to the public. Customers may still interact with Vallecitos staff via phone at (760) 744-0460 or by email.

  • Water bills can be paid in a variety of ways that do not involve visiting District offices, such as online billing or using our drop-box outside. 
    Learn more about payment options...
  • Water safety remains unaffected so customers can continue to use and drink water from their tap as usual.  Learn more...
  • Board of Directors meetings will be teleconferenced until further notice. Learn more...


Administrative Services

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Administrative Services provide services and support to other District departments and the public. This diverse department includes the areas of human resources, information technology, public information/water conservation, safety/workers’ compensation, and regulatory affairs/risk management/source control. 

Administrative services are vital to District operations and support functions. Human Resources and safety/worker’s compensation support the District’s most important resource, its employees, by ensuring the right people are in the right jobs and that they have what they need to perform their jobs safely. Information technology and regulatory affairs/risk management are critical to the District being able to deliver services to the public, using technology to increase efficiency and innovation while also ensuring compliance with federal, state, and local laws. Public Information/Water Conservation and Source Control serve important roles of community outreach and education, helping the public understand how services are provided and the impact that individual actions have on water rates and the overall performance of the water and wastewater system.

Human Resources is responsible for employee recruitment/selection, classification, compensation, and benefits, along with establishing policies and procedures and Employee Relations.

Information Technology
is responsible for the maintaining and upgrading the District’s computer network systems and infrastructure, and user support. To see an example of the use of technology to improve District efficiency, click here

Public Information/Water Conservation is responsible for implementing community education and outreach activities and water conservation programs.

Regulatory Affairs/Risk Management/Source Control is responsible for keeping the District in compliance with federal, state, and local laws, liability and property insurance and also operates the Fats, Oils, and Grease program.

Safety/Workers’ Compensation is responsible for the District’s occupational health and safety and Illness, Injury Prevention programs, disaster preparedness plans, emergency response procedures, and Worker’s Compensation & Drug and Alcohol Testing Programs.