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At Vallecitos, the health and safety of our community is our top priority. In order to minimize exposure and slow the spread of COVID-19, the District's lobby is closed to the public. Customers may still interact with Vallecitos staff via phone at (760) 744-0460 or by email.

  • Water bills can be paid in a variety of ways that do not involve visiting District offices, such as online billing or using our drop-box outside. 
    Learn more about payment options...
  • Water safety remains unaffected so customers can continue to use and drink water from their tap as usual.  Learn more...
  • Board of Directors meetings will be teleconferenced until further notice. Learn more...

                                           

Customer Service

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Customer serviceVallecitos Water District is fully committed to serving you. Visit in person or call us at (760) 744-0460 to have all your water/sewer questions addressed, or contact us by e-mail.

Automatic Account Rollover Option

Start/Stop Service

Water and sewer rates/charges 

Disconnection of Service for Non-payment
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Note: Vallecitos understands that our customers may suffer from the economic impacts related to the outbreak of COVID-19. If you or your family are having trouble paying your utility bill, please contact our Customer Service staff at (760) 744-0460. We will work with you through this difficult time. Given the importance of hygiene and sanitation to prevent the spread of COVID-19, we are postponing water shutoffs due to late payments until further notice.

Additional resources that may help pay your water bill 

Disconnection of Service - English  Disconnection of Service for Non-payment document in Spanish 
Disconnection of Service for Non-payment document in Chinese Disconnection of Service for Non-payment document in Korean Disconnection of Service for Non-payment document in Tagalog Disconnection of Service for Non-payment document in Vietnamese
 

Ordinance 214
Note: In 2019, Vallecitos locked off 169 meters.

 

 

 

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