Payment options

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Woman on computer - smallYour Water Bill 

Your monthly bill reflects the amount of water already used. Meters are read approximately every 27 to 33 days. Applicable fixed charges are also included and payment is required within 21 days from the date of the invoice. Mail your payment with a check or money order and the remittance stub from the original invoice in the envelope provided or come to the Vallecitos Administrative offices at 201 Vallecitos de Oro in San Marcos during regular business hours from 8 am to 5 pm, Monday through Friday.

Electronic Billing and Payments
Vallecitos Water District is pleased to offer online payment and account information services for our customers. Enroll now to:

 •  View your bills online
    (Water bill history will begin after first electronic billing)

•  Go paperless and have your bills emailed to you

•  Pay your bill online with a one-time payment from your checking, savings or credit card.

•  Setup automatic payments from your checking, savings or credit card.

To enroll you will need your account number from your most recent bill and your service address. Enroll Now! Already a member? Log In to E-Billing and account information.

Credit Card Payments
Please call Vallecitos' Customer Service Department at (760) 744-0460.

Payment Drop Box
A drop box is located outside near the front gate entrance of Vallecitos and can be accessed 24 hours a day. Remember to place your payment with the stub in an envelope clearly labeled with your name and account number (no cash, please). All deposits after noon, or on weekends or holidays, will be credited to the next regular business day.

Customer Service ACH Form
Have your payment automatically withdrawn from your bank account by signing up for the Automatic Payment Program (PDF). This free service makes it easier to pay your water and sewer bills and eliminates the possibility of late payments and concerns when you take a vacation. Allow 4 - 6 weeks for this option to take effect. Your statement will clearly state when the payment will be deducted.

For more information on any of these payment options, contact Vallecitos' Customer Service Department
at (760) 744-0460.