At Vallecitos, the health and safety of our community is our top priority. In order to minimize exposure and slow the spread of COVID-19, the District's lobby is closed to the public. Customers may still interact with Vallecitos staff via phone at (760) 744-0460 or by email.

  • Water bills can be paid in a variety of ways that do not involve visiting District offices, such as online billing or using our drop-box outside. 
    Learn more about payment options...
  • Water safety remains unaffected so customers can continue to use and drink water from their tap as usual.  Learn more...
  • Board of Directors meetings will be teleconferenced until further notice. Learn more...


Systems Collection (wastewater)

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The Systems Collection Department is responsible for maintaining the District’s sewer lines, which flow 24 hours a day, 7 days a week. The District has a Sanitary Sewer Management Plan, which is a mandated plan to minimize sanitary sewer overflows.  Highly specialized equipment is necessary to meet strict regulatory requirements to protect the environment and public health. Equipment used includes combination trucks, which utilize high pressure water to flush and clean the sewer lines and a vacuum to remove debris (photo on right).  The truck contains different water jet nozzles and specialty attachments that remove blockages, such as tree roots or sand.

A closed circuit television van, which utilizes a robotic camera on wheels, is also used for inspecting and evaluating the condition of the District's sewer lines. The camera is tethered to the van via a cable and is operated using a remote control device (photo below). Using this equipment reduces the safety risk associated with workers previously having to enter the manhole to inspect the sewer lines.

Wastewater (sewer line) camera equipment

The Collections Department also monitors carbon filters and odor injection sites located throughout the District that help minimize odors generated from normal sewer flow. In case of a sewer blockage or spill, the department responds swiftly to get to the cause of the blockage while focusing on restoring service to customers as quickly as possible. You can help this department out by learning what not to flush down the drain to keep the sewer lines clean.  

While our crews work hard to keep the sewer mains clean, customers must maintain their own sewer lines.  Many customers do not realize that they own the sewer lateral that connects their property to Vallecitos' sewer system. A sewer lateral is the pipe that drains the sinks, showers, and toilets from your home or building to Vallecitos' main sewer line. It is the property owners responsibility for the operation, maintenance, and repair of their property’s sewer lateral from the home or building and including the point of connection to the Vallecitos Water District’s sewer main line. Learn more...


To see water our Systems Collection Department in action, click on the video below:        



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