Your Utility Bill
- Name and Billing Address
Please call us immediately if there are any changes to your name or billing address.
- Detachable Portion
Include this with your payment by mail or night drop. When paying in the office please bring your entire bill.
- Payment Deadline and Amount Due
Bills must be paid in full no later than the due date. A late charge 10 percent of the balance will be added to delinquent accounts.
- Account Number
Refer to this number when you inquire about your account. Write it on your check if paying by mail.
- Ready-To-Serve Charge
These are the fixed costs shared among all customers, including infrastructure and equipment repairs and maintenance, meter reading, billing, engineering, safety and administration.
- Water Usage
The cost of water use during a month. This includes wholesale cost plus local treatment, storage, distribution and facility replacement costs. The District has implemented a Tiered Rate Structure to pass through wholesaler premiums and encourage conservation.
- Pump Zone
Charges to recover power costs to pump water to higher elevations (Note: Most customers are not in a pump zone).
- Sewer Service
Includes the costs to collect, convey, treat and dispose of wastewater.
- Bill Message
Check here for important messages.
- Conservation Information
VWD compares your current water usage with the previous year.
- Special Information