There was an emergency shutdown today Friday, January 30th, 2015, to repair a water main break on Pico Ave in San Marcos.  The repair is expected to be completed by sometime this evening and water will be restored as soon as the repair is complete.


Your Water Bill


Your Utility Bill
  • Name and Billing Address
    Please call us immediately if there are any changes to your name or billing address.
  • Detachable Portion 
    Include this with your payment by mail or night drop. When paying in the office please bring your entire bill.
  • Payment Deadline and Amount Due
    Bills must be paid in full no later than the due date. A late charge 10 percent of the balance will be added to delinquent accounts.
  • Account Number
    Refer to this number when you inquire about your account. Write it on your check if paying by mail.
  • Ready-To-Serve Charge
    These are the fixed costs shared among all customers, including infrastructure and equipment repairs and maintenance, meter reading, billing, engineering, safety and administration.
  • Water Usage
    The cost of water use during a month. This includes wholesale cost plus local treatment, storage, distribution and facility replacement costs. The District has implemented a Tiered Rate Structure to pass through wholesaler premiums and encourage conservation.
  • Pump Zone
    Charges to recover power costs to pump water to higher elevations (Note: Most customers are not in a pump zone).
  • Sewer Service
    Includes the costs to collect, convey, treat and dispose of wastewater.
  • Bill Message
    Check here for important messages.
  • Conservation Information 
    VWD compares your current water usage with the previous year.
  • Special Information

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