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Liberty Heights Apartment complex located off of Henson Heights Dr. will be temporarily without water today due to a water line break  at approximately 3 pm. Crews are repairing the pipe and water should be restored by 11 pm tonight. 

Your Water Bill

Your Utility Bill
  • Name and Billing Address
    Please call us immediately if there are any changes to your name or billing address.
     
  • Detachable Portion 
    Include this with your payment by mail or night drop. When paying in the office please bring your entire bill.
     
  • Payment Deadline and Amount Due
    Bills must be paid in full no later than the due date. A late charge 10 percent of the balance will be added to delinquent accounts.
     
  • Account Number
    Refer to this number when you inquire about your account. Write it on your check if paying by mail.
     
  • Ready-To-Serve Charge
    These are the fixed costs shared among all customers, including infrastructure and equipment repairs and maintenance, meter reading, billing, engineering, safety and administration.
     
  • Water Usage
    The cost of water use during a month. This includes wholesale cost plus local treatment, storage, distribution and facility replacement costs. The District has implemented a Tiered Rate Structure to pass through wholesaler premiums and encourage conservation.
     
  • Pump Zone
    Charges to recover power costs to pump water to higher elevations (Note: Most customers are not in a pump zone).
     
  • Sewer Service
    Includes the costs to collect, convey, treat and dispose of wastewater.
     
  • Bill Message
    Check here for important messages.
     
  • Conservation Information 
    VWD compares your current water usage with the previous year.
     
  • Special Information

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